Shipping policy
Shipping Policy
At Ascentra, we aim to process and deliver your watch orders as quickly and safely as possible.
Order Processing
Orders are generally processed within [1–2 business days] after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery time:
Within Pakistan: [2–5 business days]
Delivery times are estimates and may vary depending on the destination, courier service, weather, holidays, and other circumstances.
Shipping Charges
Shipping charges:
Free shipping
Any applicable shipping charges will be displayed during checkout or communicated before order confirmation.
Cash on Delivery
Cash on Delivery may be available for eligible locations and orders.
Customers placing Cash on Delivery orders are expected to provide a valid phone number and shipping address and accept the order upon delivery.
Incorrect Address
Please ensure that your shipping information is correct before completing your order.
Ascentra is not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.
Delayed or Lost Orders
If your order appears to be delayed, please contact us with your order number.
We will coordinate with the applicable courier service to investigate the shipment.
Contact
For shipping questions:
Ascentra
Email: ascentrastoree@gmail.com
WhatsApp: +923213143100